pRIVACY POLICY


Last Updated: 06/12/2025 12:49PM


Privacy Policy

Woodland Hardwood LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.woodlandhardwoods.com, make purchases, or interact with us via email or SMS.


1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Name, email address, phone number
  • Contact Information: Shipping and billing address
  • Payment Information: Credit or debit card details (processed through secure third-party payment processors)
  • Account Information: Login credentials and preferences
  • Communication Data: Email or SMS communication preferences and content
  • Device and Usage Data: IP address, browser type, pages visited (via Google Analytics)
  • Marketing Information: Preferences for receiving promotional materials

We do not sell your personal information to third parties.


2. How We Use Your Information

We use your information to:

  • Process orders and provide services
  • Send transactional communications (e.g., order confirmations, delivery updates)
  • Send marketing emails and SMS with your consent
  • Improve our website and services (via analytics)
  • Respond to customer service inquiries
  • Comply with legal and regulatory obligations

3. How We Share Your Information

We may share your information with:

  • Third-party service providers, such as:
  • Mailchimp (email marketing)
  • Google Analytics (site analytics)
  • Payment processors (e.g., Stripe, Square, etc.)
  • SMS providers (e.g., Twilio)
  • Law enforcement or regulatory bodies if required by law
  • Our affiliated contractors or employees on a need-to-know basis

All third parties are bound by confidentiality and data protection agreements.


4. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access and obtain a copy of your personal data
  • Correct or update your personal data
  • Delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at scott@woodlandhardwoods.com or 573-970-6187.


5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.


6. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system can be 100% secure.


7. Cookies & Tracking Technologies

We use cookies and tracking tools (e.g., Google Analytics) to enhance your browsing experience. You can disable cookies through your browser settings.


8. Communications via SMS and Email

By providing your email address or mobile number, you consent to receive communications from us, including:

  • Order updates
  • Delivery notifications
  • Marketing messages
  • Promotions and offers

You may opt out of marketing messages by replying “STOP” to SMS or using the unsubscribe link in emails.


9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children.


10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

Contact Us

Scott Jones
📧
scott@woodlandhardwoods.com
?? 573-970-6187